2degrees Christchurch network update - 23/2/11 4:30pm

Mobile coverage on the 2degrees Christchurch network is being restored as generators are connected, although aftershocks and battery power levels continue to prove challenging.

With 2degrees cell sites largely unaffected by the earthquake the main issue has been power supply, as batteries powering some sites have run down over night and during the day.

2degrees spokesman Mat Bolland says generators are being installed throughout the day.

“We’ve been able to restore coverage today in some areas as generators have been connected, and we have more on the way. However, service is likely to fluctuate in some areas if batteries run short,” he says. “Our focus is on installing generators in areas where the power supply is likely to take longer to restore.”

Mr Bolland says yesterday’s calling volumes had caused congestion issues, but the network was managing volumes today.

“We’re still asking people in Christchurch or those contacting people there to text rather than call.”

2degrees also wants to clarify the area affected by the earthquake. While calls within, or to and from Christchurch have been impacted there are no issues in calling elsewhere in New Zealand.

“We’ve had some customers outside Christchurch ask if they should restrict phone use to help Christchurch. There’s no reason not to call and text freely if you live or call outside that area.”

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