2degrees Christchurch network update -11.40am 24/2/11

2degrees continues to restore service in Christchurch, and the company now has sufficient generators to serve all sites without power,with engineers preparing and transporting them to key sites.

2degrees says service in the eastern parts of the city and the CBD is today’s focus.

Challenges include variable power supply and the time taken to install and refuel generators.

Variable power supply means some sites will transition between power, battery backup and generators, so refuelling is key. Given the amount of traffic on the road, fuel transport between sites can be a challenge.

Even with increased coverage 2degrees maintains its advice to customers to continue to keep calls to a minimum - texting is recommended.

Advice for those wanting to help 2degrees customer in Christchurch keep in touch

With a number of retailers out of action, 2degrees has options for people them to give phone credit to those who need to be in contact with friends and family.

Option 1: Credit Card

Anyone can top up a 2degrees mobile user by calling 0800 022 022.  All they’ll need is the mobile number of the 2degrees phone they want to top up and their credit card number.

Option 2: Transfer from 2degrees to 2degrees

Transfer credit from one 2degrees Prepay phone to another 2degrees Prepay phone. Just text 6328 with the recipient’s 2degrees number, then *, then the amount to transfer.
Eg: To transfer $20:    022 XXX XXXX*20 then text to 6328

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