Your bill explained - Corporate

Your first 2degrees Corporate bill will arrive on the 20th of the next month once you join 2degrees and it will look a little different from future bills. It will be prorated, meaning it will only cover the part of the month you’ve been signed up for and you'll only be charged for a portion of your Team's included Plan minutes and texts.

As soon as you receive your first bill, the next billing period will start - from that point, the Team will get their full quota of minutes, texts and data, which you’ll then be charged for in the second bill.

Reading your bill

Here's a quick explanation about how to read your bill.

When do I need to pay my bill?

Your bill is due seven working days after it’s emailed to you. Your due date is shown on your bill, on your personal homepage in Your 2degrees, or you can get this information by dialling *100*3#.

If your bill is less than $5, then you don’t need to make a payment. We’ll just pop it on the following month’s bill for you.

How do I pay my bill?

Here are all the different ways you can pay your bill. The easiest way to make sure that your bill is paid each month is to set up a direct debit.

Why have I been charged a late payment fee?

The cost for us to chase overdue bills can be huge. So to help recover these costs, a late payment fee of $7.50 (incl. GST) will be added to your next bill. The easiest way to avoid these fees is to set up a Direct Debit or Credit/Debit Card Authority, which means your bill will be paid automatically every month. Set one up now in Your 2degrees.

Need help? Have questions?

If you have any questions about your bill, just call us on 0800 022 250 and we’ll help you out.

 

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