2degrees IOU & Pack Assist

2degrees IOU

Low on credit and need to use your phone? 

2degrees IOU will give you up to $5 credit to buy an IOU Pack or to complete an Add-on renewal using Prepay Assist so that you can keep going when you need to.

There are 3 IOU Packs to choose from and they all last 7 days. Simply text the IOU Pack name ('buy 3Talk' 'buy 3Data' and 'buy 5Combo') that you need to 288 and away you go.

Prepay:

PP IOU Packs F

 Things you need to know

  • Only available on Prepay
  • You need to have been a 2degrees Prepay customer for at least 45 days
  • You have made a minimum of 2 successful top-ups
  • Packs only available for purchase when your balance is less than $6 but not below $0
  • If your account balance is below $0 you will need to Top-up before you can make any future purchases

Prepay Assist

Want to renew your Add-on but don’t have enough credit? Opt in to our Prepay Assist service and we'll give you up to $5 credit to cover your pack purchase. To opt in just text ‘Assist’ to 288.

Example: Your $19 Monthly Prepay Plan is due to renew and your credit balance is at $16, if you have Prepay Assist you can borrow up to $5 credit. So your Plan will renew for another month putting your account at -$3. The $3 credit will come out of your next Top Up.

 Things you need to know

  • Only available on Prepay
  • You need to have been a 2degrees Prepay customer for at least 45 days
  • You have made a minimum of 2 successful top-ups
  • If your account balance is below $0 you will need to Top-up before you can make any future purchases
  • Once you have opted in Prepay Assist will be there to help you out with all your value Add-on renewals, to opt out simply text ‘StopAssist’ to 288

 

Frequently Asked Questions

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