Sick of your mates not having enough data to like your latest Insta post? Or is it hard getting Mum to call you back because she still thinks it costs the earth? Now you can create a Pool on your account to share minutes, texts and data and the bill!
Simply choose the amount of data you want to share, and how many people you want to share it with. You can choose between the 10GB $55 Carryover Plan or 25GB $70 Carryover Plan. Easy!
- Unlimited* calls and texts to NZ & Aussie for each person.
- Shareable NZ Carryover Data on the 10GB or 25GB Pool Plan with Sharing Controls puts you in the driver’s seat. Share all the data, or only share a chunk. It’s up to you.
- Unlimited NZ Data on the Unlimited Plan for each person.
- The convenience of one bill for up to 4 people.
- You can add an interest free phone to your account for any Member in the Pool. The monthly repayment will be added to the bill at the end of the month.
If you’re the Leader or Member of an Unlimited Plan there are a couple of extra things to know.
Because you have an unlimited amount of data, you won’t need to worry about how much data each person is using. But just so that everyone on our network gets to enjoy our best service, we’ll let you run wild at max speed until you’ve used 40GB and then we will slow your data speed to 1Mbps until your next bill cycle. That's plenty to keep doing whatever you want to do on your smartphone like catching up on the latest Amazon Prime video shows. At the end of your bill cycle, you will be reset to top speed once again.
And because you have unlimited data every month, you won’t need to stockpile anything for next month. So your data won’t Carryover like our other Pool Plans.
Why are we slowing down data heavy users?
2degrees is all about fighting for fair. We want to make sure our network doesn’t slow anyone down and a few heavy users aren’t hogging the fast lane for everyone else
What happens if my speed is slowed?
Your speed will be reduced to basic 3G speeds after 40GB. But don’t worry, this should be enough for most things you need to do on your mobile. Then you’ll be back up to full speed again when your plan renews on your next bill date.
What if someone in the Pool uses 40GB. Does that mean the speed is slowed for everyone in the Pool?
That wouldn’t be fair now would it? Don’t worry, it’s on an individual basis which means that if anyone in your Pool uses 40GB, it’s just only their mobile speed that is slowed. The remaining Pool members mobile speeds will be unaffected and they can keep streaming and scrolling at full speed.
How to set up your Pool
Simply call our friendly Telesales team on 0800 022 055, head into your nearest 2degrees store, or request a call back online to see if your current plan is eligible.
How many people can I have in my Pool?
You can have a maximum of 1 Leader and 4 Members per Pool.
How can I add people to my Pool?
Want to add a mate? Call Customer Care on 0800 022 022, head into your nearest 2degrees store, or call our Telesales team on 0800 022 055.
Can I control how much data my Pool Members can use?
If you’re the leader of a 10GB or 25GB Pool Plan then, yes, you can! We have a nifty little feature called Sharing Controls, which will put you in the driver’s seat. Go all in and share it all on a first come first served basis, or hold onto the reins and only share a chunk. It’s up to you.
We have three awesome sharing options for you to choose from:
Go wild and share all your data, every month. With Open Sharing, your Pool Members will share from all the data on a first come, first served basis. It’s a great no holds barred option if you don’t want to be worrying about anyone in your Pool coming up short in the data stakes.
Stay in the driver’s seat and only share a chunk of the data, every month. Keep control of the gigs by choosing how much you want to dish out across your Pool, so no one is hogging all the gigs. Set and forget, and the same amount of data will be shared each month.
Is one of your Pool Members in a pinch? Share a one-off chunk of data just for the month, so they don’t miss any Insta-grammable moments. Anything that is unused will be returned to the Pool the following month.
It’s super easy to set up in the App. Check out our video below to see how it’s done.
There is also loads more information about Sharing Controls on the Shared Data Page.
How can I remove people from my Pool?
If it’s them not you and you’d like to go your separate ways - no worries. Call Customer Care on 0800 022 022 or head into your nearest 2degrees store and they’ll sort you out.
What if the Leader wants to leave the Pool?
Had a falling out, moving overseas, or you’re just not that into them anymore? No problem. Call our Care team on 0800 022 022 and they’ll help you out.
How to pay for your Pool Plan
One member of your Pool will be the Leader, so choose who it is wisely. We’d recommend the most reliable person, because they’ll be the one responsible for the bill.
You’ll notice in your bill that we’ve broken the cost down into a few easy items: the Pay Monthly Plan which the Leader is on, and a Pool Plan for each additional member. That way you can see exactly what’s going on.
The Leader of your Pool will also be able to buy extra Data Add-Ons for your crew if you happen to make your way through all your Carryover Data.
How can I see who is in my Pool?
We’d hope you don’t forget the names of your nearest and dearest, but just in case you have a sudden mind block, you can see all the numbers of the members in your Pool in Your 2degrees or in your 2degrees App.
How can I get more data for the Pool?
Already run out? We can help with that. All the Leader needs to do is to choose the amount of data to add to the Pool and text 233 the Add-On name. You can choose between $10 500MB NZ Carryover Add-On, $20 1GB NZ Carryover Add-On or the mighty $50 15GB NZ Carryover Add-On.
The Leader is the only one able to grab Data Add-Ons, so make sure their number is on speed dial. The cost of the pack will be added to the bill at the end of the month. Easy.
How can I set up Spend Control for the Pool?
If you’re the Leader of the Pool, you can either set the Spend Control Limits for your members, or give them access to set their own. If you’re not sure how to give your Members access, call our Customer Care team on 0800 022 022.
Can I still share data to people outside of the Pool?
You sure can! If the Leader wants to share the love outside your Pool, they can follow the normal Shared Data steps.
- *Fair Use Policy applies.
- The Leader must be on a $55 Pay Monthly Plan, $70 Pay Monthly Plan or $85 Unlimited Plan to be eligible for the Pool Plan.
- Maximum of 4 people for data sharing per Pool.
- $25 charge per month (or part month) applies for each Pool Plan Member. Charge is in addition to the monthly Pay Monthly Plan charge.
- Standard NZ and Aussie minutes and person to person text only. Premium rate numbers excluded. Calls and texts to countries other than NZ & Aussie cannot be shared. NZ data usage only.
- Customers on an Unlimited Plan enjoy Max data speeds until they reach 40GB of individual usage within that month. Once they reach 40GB as an individual, they will be throttled to 1Mbps for the remainder of their bill cycle. Speed resets at the start of the new bill cycle.
- If a Member wants to join the Pool but has an existing interest free phone, they will have to pay this off before joining the Pool Plan.